Privacy Policy
Effective Date: February 24, 2026
1. Introduction
Welcome to Seedance 2.0. This Privacy Policy explains how we collect, use, and protect your information when you use our AI video generation platform at aiseedance2.com.
By using Seedance 2.0, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Information You Provide
- Account Data: Email address and password when you create an account
- Payment Data: Billing information processed securely through Stripe
- Content: Images, text prompts, and other files you upload for AI generation
- Communications: Messages you send to our support team
Information Collected Automatically
- Usage Data: Features used, generation history, and interaction patterns
- Device Data: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
- Cookies: Session and analytics cookies for site functionality
3. How We Use Your Information
We use your information to:
- Provide and improve our AI video and image generation services
- Process your uploads and deliver generated content
- Manage your account and process payments
- Send important service updates and security alerts
- Analyze usage to improve platform performance
- Prevent fraud and enforce our terms
4. Content Processing
Your Uploads: Content you upload is processed only to generate your requested output. Uploaded files are deleted after processing.
Generated Content: Your generated videos and images are stored temporarily based on your subscription tier. You can delete them anytime.
No Training: We do not use your content to train AI models without your explicit consent.
5. Information Sharing
We do not sell your personal information. We share data only with:
- Service Providers: Payment processors (Stripe), cloud hosting, and AI processing services
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In the event of a merger or acquisition
6. Data Security
We protect your data using:
- Encryption in transit (TLS/SSL) and at rest
- Secure cloud infrastructure with access controls
- Regular security assessments
No system is 100% secure. We cannot guarantee absolute security.
7. Data Retention
- Account Data: Kept while your account is active
- Generated Content: Retained per your subscription tier, then deleted
- Uploaded Content: Deleted immediately after processing
- Logs: Retained up to 12 months
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
Contact us at support@aiseedance2.com to exercise these rights.
9. Cookies
We use cookies for authentication, preferences, and analytics. You can control cookies through your browser settings.
10. Children's Privacy
Seedance 2.0 is not intended for users under 13. We do not knowingly collect data from children under 13.
11. Changes
We may update this policy. Changes will be posted here with an updated effective date.
12. Contact
Email: support@aiseedance2.com
Website: https://aiseedance2.com